Privacy Policy

Our Privacy Promise

At Northlight Decor Sale, we believe that creating holiday magic should be joyful, not stressful. We extend this philosophy to how we handle your personal data. We promise to:

• Be transparent about what data we collect and why
• Use your information only to enhance your shopping experience
• Protect your data with advanced security measures
• Never sell your personal information to third parties
• Respect your rights and choices regarding your data

Information We Collect

To provide you with a seamless shopping experience—from browsing our Christmas trees to checking out with your chosen Christmas stockings—we collect the following types of information:

Information You Provide Directly

• Contact Details: Name, email address, phone number, and shipping address
• Payment Information: Credit/debit card details (processed securely by our payment partners), PayPal account information
• Order Information: Products purchased, order history, and preferences
• Communication Data: Messages sent through customer service inquiries

Information Collected Automatically

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, products viewed
• Location Data: General geographic location (country/region level) for shipping and tax purposes

How We Use Your Information

We use your information with the same care we put into testing every string of Christmas lights, ensuring quality and safety in every interaction:

• Process Your Orders: To fulfill purchases of Christmas decorations, ornaments, outfits, and other festive items
• Provide Customer Support: To assist with inquiries about products, orders, or payment methods
• Improve Your Experience: To personalize product recommendations and website functionality
• Communicate With You: To send order confirmations, shipping updates, and (with your consent) promotional offers
• Ensure Security: To detect and prevent fraudulent transactions and protect our website
• Comply With Laws: To meet legal obligations and enforce our terms of service

Data Sharing and Disclosure

Just as we partner with trusted payment providers like Visa, MasterCard, JCB, and PayPal to ensure secure transactions, we may share your information with select partners only when necessary:

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Northlight Decor Sale, our customers, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and outline your choices.

Data Storage and Security

Your security is our tradition. Just as we ensure every Christmas decoration meets our quality standards, we implement robust measures to protect your data:

International Data Transfers: As we ship globally from our San Antonio hub, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Your Rights and Choices

We respect your rights regarding your personal data, just as we respect your choices in selecting the perfect Christmas wrapping paper and supplies:

• Access and Correction: You may request access to the personal information we hold about you and correct any inaccuracies
• Data Portability: You may request a copy of your data in a structured, machine-readable format
• Deletion: You may request deletion of your personal information, subject to certain legal exceptions
• Marketing Preferences: You may opt out of marketing communications at any time using the unsubscribe link in our emails
• Cookie Controls: You may manage cookie preferences through your browser settings (see below)

To exercise these rights, please contact us using the information in the “Contact Us” section below.

Cookies and Tracking Technologies

Like the twinkling lights on a Christmas tree, cookies help make our website shine. We use cookies and similar technologies to:

• Remember your preferences and shopping cart items
• Understand how you navigate our site to improve the user experience
• Provide personalized product recommendations for Christmas decorations, lights, and ornaments
• Analyze site performance and effectiveness of our marketing

Children’s Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.